• • • All sales are final. NO REFUNDS OR NO RETURNS !

    • If your package gets sent back to me for any cause you will be charge a extra fee ! 

    • Exchanges only accepted if there is fault or mess up on my end. All exchanges must be confirmed through my email at carmelliacowan@gmail.com .

      Customers are responsible for all shipping costs

    • PLEASE POSSIBLY EXPECT YOUR PACKAGES TO BE DELAYED FOR 1-2 WEEKS !! Sorry for the inconvenience.

    • DUE TO COVID ORDERS WILL HAVE A POSSIBILITY OF BEING DELAYED !!!! 

    • Shipping days are Monday's, Wednesday's, & Friday's !

    • Please allow up to 48 - 72 hours for processing. All orders will have a process which is 3 - 5 days. Please allow another 1-3 business days for orders to arrive after being shipped. If you pay for priority then it will arrive between 1-2 days. 

    • Please ensure shipping address is correct before placing your order; as that information can NOT be updated. I am not responsible for lost packages due to incorrect address.

    • Once orders are shipped please contact USPS for any and all concerns.

    • If you have any questions start off by saying hey my name is..... & my order number is... I will not handle disrespect from anyone. 

    • If your package arrives damaged or broken: I’m not responsible ! You will have to contact the carrier of the package & file a report that they damaged your items. The only way I will resend the items it’s if they pay for it to be resent out & you show proof !

    • If you put the wrong address & the items been delivered it’s not my responsibility but, yours due to you putting the wrong information! 

​